Shipping and delivery
For orders ordered via the webshop, if they are received before 15:00, they will be processed and dispatched the same day. Orders placed on weekends are dispatched on Mondays. During holidays this may differ.
Please note that on the order confirmation we confirm the scheduled delivery date, this date is leading. Subject to external factors that may delay delivery. For rush orders, we always advise you to contact one of our staff by phone to discuss the possibilities.
Please note that on the order confirmation we confirm the scheduled delivery date, this date is leading. Subject to external factors that may delay delivery. For rush orders, we always advise you to contact one of our staff by phone to discuss the possibilities.
The shipping costs below only apply within the Netherlands and Belgium.
Rates for shipping to countries outside the Benelux countries are available on request via customer service.
| Ordertotal (excl VAT) | Shipping costs |
|---|---|
| € 0 - € 50 | €5,95 |
| € 50 - € 350 | €13,95 |
| > € 350 | Franco (benelux) |
Rates for shipping to countries outside the Benelux countries are available on request via customer service.
Shipments are always handled by DHL.
Express delivery to one address in the Netherlands is possible on the next working day before 12:00 noon. Orders for express shipments must reach Customer Service before 12:00 noon the day before delivery.
We apply a rate of €15.75 on top of the usual shipping costs. This is automatically charged in the shopping basket.
We apply a rate of €15.75 on top of the usual shipping costs. This is automatically charged in the shopping basket.
As soon as your order is on its way, you will automatically receive an e-mail from us. In this e-mail you will also find a Track&Trace link to track your order.
You will also find all order information, including shipping information, in the my account environment on this webshop.
You will also find all order information, including shipping information, in the my account environment on this webshop.
If the track & trace link shows an ‘oops...’, then your order is with the carrier but still needs to be scanned. Once the carrier has scanned the parcel, you can track your order using the active track & trace code you received in the mail.
We deliver it physically with the shipment, but you can also find it digitally in the my account environment